[TRITLA] Verizon Service

[Kevin Taylor]

When we tracked time/number/location and sent them to our rep per her request, she opened tickets for us. We received contradictory form responses with one saying to turn off WiFi Calling and the other one saying to turn it on. I'll try the HD Voice thing and see how that goes. Thanks for the response!

Thanks,

[cid:image004.jpg at 01D41CF1.0EB0A260]Kevin Taylor, CGCIO
Director of Information Technology
City of Eden
336-612-3793 office
336-613-8341 cell

________________________________
This email message, and any attachment(s), as well as any email message(s) that may be sent in response to it, may be considered Public Record per NC General Statute §132, and may be released to third parties without prior notice.

From: Curtis Short <cshort at ci.asheboro.nc.us>
Sent: Monday, July 16, 2018 10:27 AM
To: Triad Regional IT Leadership Group <tritlg at listserv.toknc.com>
Subject: Re: [TRITLA] Verizon Service

We have had similar issues here in Asheboro. Our Verizon rep told us that activating the HD Voice feature (it's free) should alleviate the problems. So far we have not had any more complaints of dropped calls from anyone after adding  HD Voice.

Regards,


Curtis Short, GISP
GIS Analyst
Information Technology
City of Asheboro
336-626-1234 x2241
www.asheboronc.gov<http://www.asheboronc.gov/>

[AAC_Logo_2]



From: Kevin Taylor [mailto:ktaylor at edennc.us]
Sent: Monday, July 16, 2018 8:14 AM
To: 'Triad Regional IT Leadership Group' <tritlg at listserv.toknc.com<mailto:tritlg at listserv.toknc.com>>
Subject: [TRITLA] Verizon Service

For those of you on Verizon for cell phone service, have you had any issues with dropped, missed, and straight to voicemail calls over the past 6 months or so? Our service up here in the borderlands has been significantly degraded.

Thanks,

[cid:image006.jpg at 01D41CF1.0EB0A260]Kevin Taylor, CGCIO
Director of Information Technology
City of Eden
336-612-3793 office
336-613-8341 cell

________________________________
This email message, and any attachment(s), as well as any email message(s) that may be sent in response to it, may be considered Public Record per NC General Statute §132, and may be released to third parties without prior notice.

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